Lead for Business Support Services
Gill Millington | Lead for Business Support Services
Gill is a Management Team member responsible for developing, promoting, and delivering Business Support Services, including the Boost Business Lancashire Programme. As the company’s nominated contract manager, she acts as the primary contact with clients, represents the company at contract review meetings, and sets performance targets for the team. Gill leads and motivates a team of Business Relationship Assistants and Advisers, ensuring they provide excellent customer service and meet key performance indicators.
With a focus on collaboration, she builds effective operational relationships with Lancashire’s Local Authorities and contributes to the company’s diversification efforts for sustainability. Gill leverages her expertise to enhance service delivery, engage with Business Advisers to maintain compliance, and respond to funding opportunities that boost income generation. Additionally, she manages external funding projects, presents reports to the Board of Directors, and deputises for the Head of the company as needed.
Business Advisors
Our hugely knowledgeable team comprises business advisors with decades of collective experience. They have advised, operated, and owned businesses of diverse scales across multiple sectors and business domains.
Sue covers West Lancashire as their primary business advisor and brings over 20 years’ experience of supporting Lancashire businesses in various roles including most recently delivering Boost’s Business Advice Service through Winning Pitch and managing the Boost Flying Start team. Sue also helped to deliver the Peer Networks programme across Lancashire.
With a professional background in project management, business software solutions and strategy, Sue provides business advice to entrepreneurs and business leaders seeking to improve or implement new systems and processes. She can offer advice on new technologies and can help point businesses in the right direction to enable their implementation.
Debbie Chinn | Business Advisor
Debbie is working with South Ribble Council as their primary business advisor and has spent over 20 years assisting hundreds of businesses across all sectors. She has managed her own company and as a former director in food manufacturing with a background in hospitality, she is one of our go-to food and drink specialists.
Her experience of running a business means she understands the importance of financial management, results driven sales and marketing, the value of people, customer intelligence and sustainability.
Business Support Helpdesk
Our helpdesk provides a comprehensive guide to the array of local, regional, and national business support programmes available, ensuring businesses have access to the resources they need to thrive.
Joanna Flatley | Boost Helpline
Joanna is a first point of contact at Boost and manages all enquiries coming through Boost Growth Hub. She is here to ensure that you are introduced and signposted to the right support for your business.
There’s a wide range of help available from Boost and Joanna will ensure you are offered the service and support that best suits your needs and challenges.
Gail Shorrocks | Boost Helpline
Gail is a first point of contact at Boost and manages all enquiries coming through Boost Growth Hub. She is here to ensure that you are introduced and signposted to the right support for your business.
There’s a wide range of help available from Boost and Gail will ensure you are offered the service and support that best suits your needs and challenges.
Robeul Hossain | Systems Administrator
Robeul is a key member of the frontline team for the Boost Business Lancashire contract, supporting the Head of Growth Lancashire. He serves as the go-to expert for ICT troubleshooting, ensures reliable systems support, and manages financial oversight by preparing monthly budget reports and monitoring income and expenditure.
In addition to his financial responsibilities, Robeul oversees the company’s social media presence, creating engaging content and analysing audience engagement to drive client satisfaction. His diverse skill set includes WordPress management, email system administration, and data management, along with expertise in digital marketing and resource management. Robeul is dedicated to enhancing operational efficiency and effectiveness within the organisation.